PRIVACY POLICY
Last Updated: October 13, 2026
This Privacy Policy explains how Connura Health, LLC ("Connura," "we," "us," or "our") collects, uses, and protects information when you visit our website at www.connura.com (the "Website").
Please note: This Privacy Policy applies only to our Website. When our mobile application launches, it will have a separate privacy policy addressing health-related data collection.
1. INFORMATION WE COLLECT
Information You Provide
When you submit our waitlist form, we collect:
- Your first and last name
- Your email address
- Your role
- How you heard about us
- Whether you choose to receive news and updates
- Whether you are interested in helping test the Connura app
- Any additional information you choose to include in the optional message field
- The page where you submitted the form
Information Collected Automatically
When you visit our Website, we automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on pages
- Referring website or source
- Date and time of visits
This information is collected through cookies and similar technologies, as described in Section 5 below.
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Respond to your inquiries and requests
- Send you updates about Connura and notify you when our app is available
- Analyze website traffic and usage patterns to improve our Website
- Maintain the security and functionality of our Website
- Comply with legal obligations
We do not sell your personal information.
3. HOW WE SHARE YOUR INFORMATION
We may share your information with the following categories of service providers who assist us in operating our Website:
Website Hosting: Railway hosts our Website and processes data on our behalf. Their privacy policy is available at: https://railway.com/legal/privacy
Waitlist Management: Airtable stores waitlist submissions and processes that information on our behalf. Airtable's privacy policy is available at: https://www.airtable.com/company/privacy
Analytics: We use Google Analytics 4 to understand how visitors interact with our Website. Google Analytics 4 uses cookies and collects information such as how often users visit, what pages they view, and what other sites they visited prior to coming to our Website. Google's privacy policy is available at: https://policies.google.com/privacy
We may also disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4. DATA RETENTION
We retain your contact information for up to three (3) years following your last interaction with us, unless you request deletion sooner. If you unsubscribe from our communications, we will delete your information within thirty (30) days, except as necessary to comply with legal obligations or resolve disputes.
5. COOKIES AND TRACKING TECHNOLOGIES
Our Website uses cookies and similar technologies to collect analytics data.
What are cookies? Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you use the site.
Cookies we use:
- Analytics cookies: Help us understand how visitors use our Website (set by Google Analytics 4)
Managing cookies: Most web browsers allow you to control cookies through their settings. You can typically find these options in your browser's "Options," "Settings," or "Preferences" menu. Note that disabling cookies may affect Website functionality.
Do Not Track: Our Website does not currently respond to "Do Not Track" browser signals, as there is no consistent industry standard for handling such signals.
6. YOUR RIGHTS AND CHOICES
All Users
You may:
- Opt out of communications: Click the "unsubscribe" link in any email we send, or contact us at info@connura.com
- Request deletion: Contact us to request deletion of your personal information
- Access your information: Contact us to request a copy of the personal information we hold about you
California Residents
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect, use, and disclose
- The right to request deletion of your personal information
- The right to opt out of the sale of personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
To exercise these rights, contact us at info@connura.com. We will respond to verifiable requests within 45 days.
7. CHILDREN'S PRIVACY
Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information. If you believe we may have collected information from a child under 13, please contact us at info@connura.com.
8. SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this policy. For material changes, we may provide additional notice on our Website. Your continued use of the Website after any changes indicates your acceptance of the updated Privacy Policy.
10. CONTACT US
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Connura Health, LLC
2501 Chatham Rd Ste R
Springfield, IL 62704
Email: info@connura.com
This Privacy Policy applies only to www.connura.com. A separate privacy policy will govern our mobile application when it becomes available.