PRIVACY POLICY

Last Updated: December 26, 2025

This Privacy Policy explains how Connura Health, LLC ("Connura," "we," "us," or "our") collects, uses, and protects information when you visit our website at www.connura.com (the "Website").

Please note: This Privacy Policy applies only to our Website. When our mobile application launches, it will have a separate privacy policy addressing health-related data collection.

1. INFORMATION WE COLLECT

Information You Provide

When you submit our contact or interest form, we collect:

  • Your name

  • Your email address

  • Any additional information you choose to include in your message

Information Collected Automatically

When you visit our Website, we automatically collect certain technical information, including:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on pages

  • Referring website or source

  • Date and time of visits

This information is collected through cookies and similar technologies, as described in Section 5 below.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Respond to your inquiries and requests

  • Send you updates about Connura and notify you when our app is available

  • Analyze website traffic and usage patterns to improve our Website

  • Maintain the security and functionality of our Website

  • Comply with legal obligations

We do not sell your personal information.

3. HOW WE SHARE YOUR INFORMATION

We may share your information with the following categories of service providers who assist us in operating our Website:

Website Hosting: Squarespace, Inc. hosts our Website and processes data on our behalf. Their privacy policy is available at: https://www.squarespace.com/privacy

Analytics: We use Google Analytics to understand how visitors interact with our Website. Google Analytics collects information such as how often users visit, what pages they view, and what other sites they visited prior to coming to our Website. Google's privacy policy is available at: https://policies.google.com/privacy

We may also disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4. DATA RETENTION

We retain your contact information for up to three (3) years following your last interaction with us, unless you request deletion sooner. If you unsubscribe from our communications, we will delete your information within thirty (30) days, except as necessary to comply with legal obligations or resolve disputes.

5. COOKIES AND TRACKING TECHNOLOGIES

Our Website uses cookies and similar technologies to enhance your experience and collect analytics data.

What are cookies? Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you use the site.

Cookies we use:

  • Essential cookies: Required for basic Website functionality (set by Squarespace)

  • Analytics cookies: Help us understand how visitors use our Website (set by Squarespace and Google Analytics)

Managing cookies: Most web browsers allow you to control cookies through their settings. You can typically find these options in your browser's "Options," "Settings," or "Preferences" menu. Note that disabling cookies may affect Website functionality.

Do Not Track: Our Website does not currently respond to "Do Not Track" browser signals, as there is no consistent industry standard for handling such signals.

6. YOUR RIGHTS AND CHOICES

All Users

You may:

  • Opt out of communications: Click the "unsubscribe" link in any email we send, or contact us at info@connura.com

  • Request deletion: Contact us to request deletion of your personal information

  • Access your information: Contact us to request a copy of the personal information we hold about you

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and disclose

  • The right to request deletion of your personal information

  • The right to opt out of the sale of personal information (we do not sell personal information)

  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at info@connura.com. We will respond to verifiable requests within 45 days.

7. CHILDREN'S PRIVACY

Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information. If you believe we may have collected information from a child under 13, please contact us at info@connura.com.

8. SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this policy. For material changes, we may provide additional notice on our Website. Your continued use of the Website after any changes indicates your acceptance of the updated Privacy Policy.

10. CONTACT US

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Connura Health, LLC
2501 Chatham Rd Ste R
Springfield, IL 62704
Email: info@connura.com

This Privacy Policy applies only to www.connura.com. A separate privacy policy will govern our mobile application when it becomes available.